10 Social Media Tips for SMBs to Boost Engagement
There’s no doubt that social media can increase brand awareness, community engagement, and generate leads. For many small to medium-sized businesses (SMBs), that can be quite hard.
The truth is, there are reasons your business isn’t gaining traction in the digital world, and it may surprise you. But don’t worry- there are solutions. You just need to understand your audience before diving in.
Get inspired with 10 Social Media Tips for SMBs to Boost Engagement.
1. What’s one key takeaway my audience can walk away with that will benefit their lives?
- Focus on delivering value to your audience rather than promotional.
- Realize your follower’s appetite for learning.
- Identify your target niche and content pillars.
2. Your audience wants to know that you’re attentive to their needs.
- Create content your audience asks for.
- Cover topics your audience cares about most.
- Refine the message to align with your audience’s preferred communication style.
3. Be genuine.
- Engage in mindful conversation.
- Highlight ideas your audience has shown previous interest in.
- Express frustration with common audience pain points.
4. Move with purpose.
- Focus on quality over quantity.
- Determine the importance of your post.
- Commit to being intentional.
5. Inspire your audience.
- Provide positive content that empowers your audience.
- Motivate and challenge your followers to achieve new goals.
- Give your audience a reason to listen.
6. Expand your content reach.
- Unify your content with visuals.
- Make posts accessible to different users.
- Use audience management tools.
7. Create an environment that sparks conversation.
- Erase the boundary between your audience and your business.
- Build long-term relationships with your customers.
- Lead with questions.
8. Use the platform’s algorithm to your favor.
- Choose different channels and formats to reach different audiences.
- Pay attention to trends in social media.
- Identify your goal metrics.
9. Tell a story.
- Make sure your social media page has flow.
- Engage your audience with an interactive presentation.
- Narrow the scope of your story.
10. Find ways to upcycle content.
- Can we repurpose this post for use in stories or videos?
- Can we use the visuals in this post somewhere else?
- What other ways can we churn out this content?


